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Terms of Trade - EUROPA_1*

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Terms of Trade


1. GENEREL
2. PAYMENT
3. SHIPPING
4. RETURN POLICY
5. WARRENTY
6. ERROR, ABUSE and ORDER CANCELLATION
7. PRIVACY
8. COOKIES
9. INTERNATIONAL SHIPPING



1. GENEREL


Inspireby.com is managed by Inspireby ApS ("Inspireby")
Husebyvej 32
Helsinge
Denmark

Please read the terms before using the website.
By using this website you are accepting our Terms of Trade and use of cookies.


All prices are included VAT*.
The Prices are daily prices.
When shopping you are engaging in a danish trade and danish law is used.
*Note that shipments to Norway will be shipped without the danish VAT (25%.


2. PAYMENT



All webshop payment go via Paypal. There are no credit cards fees.
Paypal will retain your payments until we ship your product/s.



3. DELIEVERY



Product ship with track and trace and when arriving to the destination you are responsable for the parcel.




4. RETURN POLICY



Should you wish to return your products please contact us via sales@inspireby.com or call UK/DK +45 606 605 43 - NO/SE +45 505 69 530 within 14 days.

If you regret your puchace you shal cover the shipping cost. This also applies should you refuse the delievery of the product/s.

Return of Products



When returning a product you must return the product in the original packaging and inform the Ordern number and/or Invoice number and a short description of why you wish to return your purchase.

When we recieve the returned product we verify the state of the products and if approved we reinburse your product/s price.

It is important that the parcel is properly packaged when returning it. We do not recieve parcel COD (Cash on delievery) or similar.

Reinbursed amount.

In case of agreed opon discounts or pre paid orders that become cancelled before shipment your will have a full or partial reimbursement depending on the agreement.

We always reinburse on the credit card/account used to purchase the order. Please note if you with to have the money transferred to any other account any further cost will be deducted from you refund amount. Please note that depending on the refund destination country, up to 10 workdays may expire before the amount is available in your account.

5. WARRENTY



All product in the webshop have a 24 month warrenty. This means that you can have a repair, replacement, reimbursement, price reduktion based on the specific situation.

Misuse



Complaints must we justified and the warrenty does not cover any damage caused by wrong use direct or indirecty, wrong maintenence, or willfull mistreatment.

Complaints within reasonable time



Please make your complaints within reasonable time you discover the fault. If you complain before two month from delievery date the complaint is always timely.

If you have a warrenty issue and your complaint is valid any reasonable shipping cost will reimbursement by Inspireby.

You must send the goods to:

Inspireby ApS
Husebyvej 32K
3200 Helsinge
Denmaek

Remember to specify the fault and mark the parcel with WARRENTY RETURN - Include order number and/or Invoice number, name, address, Keep a shipping receipt and pack products carefully.

6. ERRORS, ABUSE and MISSING DELIEVERY



Inspireby will cancel any order if there is substantiated suspicion that the order or payments are fraudulent. Any fake orders will be reported to the police authority.

We try our best to specify information, keep it updated and make sure order specification are correct. Should you notice any discrepancies between your order and the confirmation please contact us as soon as possible via email - support@inspireby.com - or call DK number(+45) 606 605 43.

In case of mistakes on our behalf we hope that you understand that we might need to cancel the order.

7. Personal Privacy



When shopping via the Inspireby webshop we need the following information.
Full Name
Address
Phone number
E-mail address
We need this information to be able to deliever your order. We only store data about customers via the Paypal payment site and recommend you read their privacy policy.

We do not sell or orthervice tranfer personal information about you, your purchase order or other details regarding you purchase.

All our electroninc transfers of money are handled by Paypal. They use incrypted data and handle all security regarding the credit card information transfer. Note that your IP may be registered.

You have all rights as per the Privacy Act

. Your are welcome to contact us should you wish to have knowledge of the stored information we have about you, or otherwise about privacy. email: info@inspireby.com - phone: DK (+45) 60 66 05 43

8. COOKIES


Paypal uses cookies for a various things - among other to handle shopping cart information, please refer to the Privacy Policy for PayPal Services for full information about cookies.

Removing cookies
Shoul you wish to remove the cookies from Inspireby(Paypal) please refer to your browser instructions.

9. INTERNATIONAL SHIPPING



We ship to all countries in EU. Should you wish to order a product from other countries plese contact us via mail as country spesific term might apply.

We take care of a secure and reliable transaction. The goods are shipped fast and are insured. All orders are shipped from Denmark.

Shipping to European countries includes Danish VAT of 25%.

Shipping to registered companies inside the European union and to all customers outside the European union can are done VAT excluded.

Note that the address in the VAT Company lookup must match the delievery address.

CUSTUMS AND VAT for NORWAY



As we do not stock product for the webshop in Norway all shipments to Norway will have the danish VAT (25%) removed from your cost. see your paypal invoice. A purchase of( 1000 NOK ) - VAT( 200 NOK )= will ship at ( 800 NOK ).

Note that the import authority/shipping company will ad the Norwegian VAT (25%) and handling fee.

Please Contact us should you have any questions about the Terms of Trade.

UNDER CONTRUCTION - content of this page may be wrong - please call us should you have any questions regarding TERM of TRADE. We aspire to uphold Best practice regarding terms of trade for the Inspireby webshop.